How Do You Explain the Exact Place and Cause of a Fall?
Start with the route you took and the point where you lost your footing. A store name alone may not identify the right area. Note the aisle, entrance, stair landing, parking space, or nearby landmark. Describe the surface and what you felt or saw without guessing about facts you could not observe.
For example, a person may remember a foot sliding near a display but not know what was on the floor. That uncertainty should be recorded honestly. A witness, photograph, or cleaning record might later clarify the cause. Calling every unexplained fall a wet-floor accident can distract from the evidence that actually exists.
Which Photographs Provide Useful Context?
When safe, keep both close views of the condition and wider views of the approach. A close-up may show a raised edge, while the wider image shows lighting, nearby signs, and the available walking route. Save the original files with their dates. Do not move objects, recreate a spill, or return to an unsafe area to improve a photograph.
What Details Matter About a Warning Sign?
Record where the sign was in relation to the hazard and the direction you approached. Note whether a shelf, open door, crowd, or other object blocked the view. A picture taken after someone moves a sign may not show its position at the time of the fall. Identify when the photo was taken and explain any known changes.